The world's leading global provider of luxury airport services

The only way to travel through an airport on arrival, departure and transit in all 200+ BA global destinations, assisting you through all passenger processes whilst providing a dedicated, bespoke service to enhance your travel experience. Choose between either of our established and exclusive services; Airport Concierge or our discreet, VIP Airport by Invitation. Air travel will never be the same again.

The world's leading global provider of luxury airport services

The only way to travel through an airport on arrival, departure and transit in all 200+ BA global destinations, assisting you through all passenger processes whilst providing a dedicated, bespoke service to enhance your travel experience. Choose between either of our established and exclusive services; Airport Concierge or our discreet, VIP Airport by Invitation. Air travel will never be the same again.

Prices from

Kerbside to planeside – Over 600 destinations worldwide

Prices from

The most exclusive, discreet and luxurious air travel experience

Prices from

Kerbside to planeside – Over 600 destinations worldwide

Prices from

The most exclusive, discreet and luxurious air travel experience

More about DiamondAir?

For us, everybody is a VIP so business travellers or families with children receive the same extraordinary level of service.

Over 30 years experience, means we know our travellers and can anticipate their ever changing requirements.

We deliver a first class service, minimising travel time and stress, whilst ensuring a luxury experience.

Great people, state of the art premises and technology. We understand our clients’ requirements, we create a solution and deliver it.

how can we help you?

AC & ABI: Our reservations are a 24/7 operation and are open 365 days a year. Sales and Customer Services Mon-Fri 9am-5pm, closed UK bank holidays.

AC & ABI: Our local agents have extensive knowledge of the airport and the location, and can provide guidance to help travellers with their onward journey. Especially helpful in Non-English speaking locations

AC & ABI: Yes. On request basis only.

AC & ABI: There is no set time however all services are availability dependent.

AC: Can be booked upon request, Additional charges apply

ABI: Included where applicable

AC & ABI: Please contact British Airways directly

AC & ABI: Yes

AC & ABI: See our Terms & Conditions

AC & ABI: See our Privacy Policy

AC: The agent will assess the fastest route possible, which may not always be through a defined fast track channel
ABI: Yes

AC & ABI: Tipping is not required

AC: The Agent will direct you to the relevant British Airways representatives
ABI: Lounge team members will liaise with relevant British Airways representatives

AC & ABI: Our agent will be located at the skybridge or entry into the terminal building, complete with name sign.

AC: Kerbside or pre-agreed meeting point. Contact will be made approximately 4 hours prior to scheduled time of departure.
ABI: Report to the Airport By Invitation facility approximately 3 hours prior to departure but no less then the British Airways minimum recommended check-in time.

AC: Lounge access is dependent upon your class of travel, commonly Business & First class. Otherwise lounge access can be booked – Additional charges apply.
ABI: Yes.

AC: Yes, on a request basis - Additional charges apply.
ABI: Yes.

AC: Unlimited
ABI: Variable - Further information on request